Terms and Conditions
Terms and Conditions for Head To The Sky Travel, LLC (hereafter, referred to as “HTTST”)
The Terms & Conditions set out below apply to all group and private tours (the term ‘tours’ includes trips, safaris, excursions etc.). The transportation, meals, entrance fees, accommodation or other facilities and services which are to be supplied in respect of any tours are as specified in the tour brochure or tour itinerary.
Please read the following Terms & Conditions carefully. They explain the conditions under which your travel arrangements operate and the extent of your liability. They limit our liability ad state the terms ad conditions of your trip. By accepting and signing final tour documents, you accept all these terms and conditions.
In order to maximize your experience, bookings should be made well in advance. Accommodations (includes hotels, safari lodges, private rentals etc.) may be limited in size and often have partial or non-refundable deposits. On occasion, accommodations may require full payment for reservation confirmation during periods of high demand. In the event this occurs with your itinerary HTTST will contact you and revise deposits accordingly. Intra/inter-country flights may be limited in frequency and intra/inter-Africa flights often sell out up to one year ahead of time and are completely non-refundable. Early bookings will not only secure your accommodation reservation but increase access to direct flights to and from the accommodation.
CANCELLATION CONDITIONS AND CHARGES DEPOSIT:
A deposit of 30% is required to confirm bookings. Additional deposits may be required in accordance with customized itinerary content or as stated above in cases of high demand for lodging.
Full payment is due 60 days before commencement of the HTTST tour as per your itinerary. In the event full payment is not received the trip is deemed cancelled and any deposits paid are non-refundable.
Tour prices are current as of the date of booking. However, due to currency fluctuations, may be subject to change or a surcharge may be imposed.
Cancellations made in writing will be refunded as follows:
Cancellations received up to 61 days prior to the start of the tour will receive a refund of tour deposit less a $250 per person administrative charge, and if applicable, any non-refundable accommodation and intra/inter-country airfare charges.
Cancellations received 60 to 31 days before the start of the tour will forfeit 50% of the balance of the cost of the tour after any non-refundable accommodation charges and intra/inter-country airfares are deducted.
Participants forfeit 100% of the tour cost for cancellations made within 30 days prior to the commencement of the HTTST tour as per your itinerary.
There will be no refund for unused transportation, accommodation, meals, and other arrangements after departure.
**Tickets on inter/intra-country airlines, once issued, are non-changeable and non-refundable.
TOUR CHANGES AND CANCELLATION:
HTTST reserves the right to adjust the itinerary, accommodations and services before departure and during the trip in response to unforeseen circumstances, including increased fares, rates and currency fluctuations, airline failures, and to otherwise ensure the safety, comfort and well-being of tour participants. HTTST shall have no liability for such adjustments. Any additional costs, if required, will be borne by tour participants.
HTTST reserves the right to cancel tours if necessary due to circumstances on or near the tour destination, outside the control of HTTST and which could not have reasonably been foreseen or avoided when agreement was entered into, including but not limited to natural disasters, acts of war, whether declared or undeclared, riots, general strikes, acts of government or controlling state authorities, epidemics, quarantine, customs regulations or other major events that substantially impact the tour or conditions at the tour destination. HTTST shall have no liability whatsoever for cancellations due to circumstances beyond its suppliers of services, transportation and accommodations. Refunds will be payable by check within 30 days of tour cancellation. Any fees for credit card use will not be refunded if deposit is paid by credit card.